Frontlion Partner Program
Frontlion gives partners a way to extend their customer relationships into physical service operations. Help organizations connect appointments, check-in, virtual queuing, customer communication, frontline workflows, and operational intelligence across locations.
Deployed across thousands of locations in multiple countries.
Why partner with Frontlion
Frontlion gives your customers greater visibility and control across in-person service while giving you new opportunities to sell, implement, support, and expand the platform.
What you sell
Frontlion connects the customer experience, frontline service, and operational intelligence in one platform your team can sell and support.
Appointments, check-in, virtual queuing, and communications give customers a clearer path into service while associates receive context before the interaction begins.
Routing, prioritization, and real-time controls help teams move each visit to the right person or resource as conditions change.
Every visit generates data. Frontlion AI captures what your best locations do differently, and makes that knowledge available everywhere.
Ways to partner
Start with the relationship that makes sense today. Expand as your practice grows.
Refer qualified opportunities and earn commission on resulting business.
Sell alongside Frontlion and share responsibility for the customer relationship.
Integrate and implement Frontlion, provide consulting and services, and support more complex go-to-market relationships.
Every partner gets
Partner network
Our partner network combines Frontlion with local market knowledge, implementation expertise, and industry-specific solutions.
Europe
Australia
Americas
Americas
Southeast Asia
Americas
At emendSys, we chose Frontlion as our strategic customer experience platform for Europe and the Middle East because it complements our services in healthcare, government, and digital transformation. Frontlion has consistently proven to be the right partner to modernize how citizens and patients are served and transform workflow efficiency. To our customers, Frontlion is about knowing.
Daniel Moussa
Chief Business Development Officer, emendSys
Recognizing the evolving needs of today's courts, Infax strategically partnered with Frontlion to expand the capabilities of the Infax Judicial Suite. By seamlessly integrating industry-leading virtual queuing and appointment scheduling into our purpose-built judicial signage and wayfinding platform, we've created a comprehensive solution that streamlines courthouse operations, enhances the experience for court staff and the public, and empowers courts to deliver a higher standard of service.
Jana Lattimore
VP of Sales, Infax Inc.
Partner Studio · Coming Soon
Partner Studio is being designed to help partners create account-specific sales, configuration, and customer-success materials faster.
Ask the Studio Copilot for an executive presentation, configuration blueprint, onboarding plan, or other partner asset. It can use account context to help draft materials aligned with Frontlion and the work your team is already doing.
Draft an executive deck for a 40-branch credit union evaluating Frontlion.
Who we look for
We work best with organizations that already help enterprises improve technology, operations, customer experience, or service delivery.
You serve organizations with physical locations across industries such as banking, retail, healthcare, government, telecom, or higher education.
You can support configuration, integration, training, or multi-location deployment.
You have established customer relationships in markets where Frontlion is growing.
Your portfolio does not create a direct conflict with a competing in-person service platform.
You have someone internally who can own and grow the Frontlion relationship.
Proof and trust
Frontlion is deployed across thousands of locations in multiple countries and designed to meet the requirements of complex organizations.
A Global Company
Frontlion operates internationally through teams and partners close to the organizations they serve. Qtrac India extends software development and support from Mumbai, helping provide coverage across time zones.
For partners, that means access to a platform and delivery organization built to support customers across markets.
Become a partner
Tell us about your business, markets, customers, and how you would like to work with Frontlion. We’ll determine the right partner model and next steps together.
Tell us about your market, industries, customers, and team.
Meet with Frontlion to determine the right partner model and commercial structure.
Receive the appropriate training, tools, environments, and partner access.
Begin identifying opportunities, supporting customers, and growing your Frontlion practice.
Tell us a little about your organization and how you see Frontlion fitting into your business. Our team will follow up to discuss the right partnership path.
FAQ
There are three ways to partner: Referral, Reseller, and Solution Partner. Applying starts a short qualification conversation, not instant access, so we can match you to the right engagement model.
We work out commercials together in the qualification conversation, based on the way you want to partner. We do not publish partner economics here.
Partner Studio is coming soon. Access is provisioned for each partner, and there is no public self-signup yet. Your Frontlion contact enables it when you join.
Every partner gets the partner portal, training and certification, demo and sandbox environments, sales and configuration support, and co-marketing as the relationship grows.
Frontlion is SOC 2 Type II, penetration tested, and HIPAA-ready. It ships accessibility VPATs and is cloud-native and API-first.
We look for partners who are not tied to a competing in-person service platform. We will talk through your current portfolio in the qualification conversation.
Certain customer testimonials, case studies, metrics, and other historical content on this website were originally created or provided when the company operated under the Qtrac brand. In some instances, brand references and minor editorial elements have been updated to reflect the Frontlion brand. Unless otherwise indicated, these updates do not materially change the substance or intent of the original content. Frontlion is a brand of Qtrac, Inc.
