Qtrac is now Frontlion.

Privacy Policy

COMMITMENT TO YOUR PRIVACY

This site (the “Service”) is owned and operated by Frontlion (“us”, “we”, or “our”). Your privacy on the Internet is of the utmost importance to us. At Frontlion, we want to make your experience online satisfying and safe. Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the use of that information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal data when you use our Service and the choices available to you.

We use your data to provide and improve the Service. Unless otherwise defined in this Privacy Policy, terms used here have the same meanings as in Frontlion’s Terms of Service, available on our website.

INFORMATION COLLECTION AND USE

We collect several different types of information for various purposes to provide and improve our Service to you.

TYPES OF DATA COLLECTED

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to operate our website, remember your preferences, understand how visitors use our Service, and support our marketing activities. These technologies may collect device and usage information, including your IP address, browser type, pages viewed, and interactions with our website.

For details about the cookies we use, their providers, purposes, durations, and how to manage your preferences, please see our Cookie Policy, available on our website. You can change your preferences at any time through Cookie Settings.

USE OF DATA

Frontlion uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Frontlion will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

DISCLOSURE OF DATA

Disclosure For Law Enforcement

Under certain circumstances, Frontlion may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Frontlion may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Frontlion
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

SECURITY OF DATA

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

“DO NOT TRACK” SIGNALS

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service and to communicate to our customers.

Google Analytics

Google Analytics is a web analytics service provided by Google. We use Google Analytics to understand how visitors interact with the Service, including pages viewed, traffic sources, approximate location, device and browser information, and engagement with website content. Google may process this information on our behalf in accordance with its privacy terms.

Where required by law, Google Analytics cookies are used only after you provide consent through Cookie Settings. You can change your cookie preferences at any time through Cookie Settings.

For more information about Google’s privacy practices, please see Google’s Privacy Policy.

HubSpot

HubSpot is a customer relationship management and marketing automation platform. We use HubSpot to manage website forms, inquiries, marketing communications, and website analytics. When you submit a form or otherwise interact with the Service, HubSpot may process contact information, device and browser information, and information about your interactions with our website and communications.

Where required by law, non-essential HubSpot cookies are used only after you provide consent through Cookie Settings. You may opt out of marketing emails at any time by using the unsubscribe link in an email or by contacting us at contact@frontlion.com.

For more information about HubSpot’s privacy practices, please see HubSpot’s Privacy Policy.

Behavioral Remarketing

Frontlion uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google Ads

Google Ads is an online advertising service provided by Google. We may use Google Ads remarketing features to show advertisements to visitors who previously interacted with our Service.

Where required by law, advertising cookies are used only after you provide consent through Cookie Settings. You can manage personalized advertising through Google’s My Ad Center.

You can also change your advertising-cookie preferences at any time through Cookie Settings.

For more information about Google’s privacy practices, please see Google’s Privacy Policy.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Authorize.Net

Their Privacy Policy can be viewed at www.authorize.net/company/privacy

MOBILE INFORMATION AND DATA SHARING

We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.

LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US

If you have questions about this Privacy Policy or wish to submit a privacy request, please contact us: