NORTHWIND FINANCIAL GROUP
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Location Performance
Account opening · 5,260 visits · June 2026
✦Ask Frontlion AI
June 2026QuarterYear
Location Account opening conversion Average wait Visits
Lakeview Best in network
74% +11 pts vs. network
6min
1,240
Downtown
68%
9min
1,610
Westgate Routing updated
59%
15min
1,120
Riverside Routing updated
52%
19min
1,290
Lakeview routes account opening to a dedicated banker instead of the general queue. It holds the shortest wait in the network.
✦Frontlion AI · Recommended action
Adopt the Lakeview routing at Riverside and Westgate
Projected: average wait down 8 minutes, conversion up 11 points.
Apply at both locations Applied at both locations
Location MonTueWedThuFri
Lakeview
 0 0 +1 0 0
Downtown
 +1 0 0 +2 0
Westgate
 0 -1 0 0 -1
Riverside Schedule updated
 0 0 -1 -2 -1
-2Understaffed, associates short of forecast demand 0Balanced +2Overstaffed
Riverside is short two associates on Thursday afternoon. Downtown carries two more than forecast demand the same day.
✦Frontlion AI · Recommended action
Move two Downtown associates to Riverside on Thursday
Projected: Thursday balanced at both locations, on the same weekly labor hours.
Apply the move Applied to Thursday's schedule