NORTHWIND FINANCIAL GROUP
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Frontlion AI Connector
Branch network · 18 branches · read-only
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Frontlion visit records
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Frontlion AI Connector
Model Context Protocol
Branches out to your AI tools
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What the assistant can see
✓Visit records across your 18 branches
✓Wait, service and conversion measures
✓Your service targets and branch names
Answers use only your Frontlion data. Read-only. No model training.
Claude ✦via Frontlion AI Connector ⋯
Which branches had the longest waits this week, and why?
✦Answering from your own branch data

Riverside had the longest waits this week · averaging 19 min, versus a 12-min network average. Westgate was second at 15 min.

Why: account-opening visits at Riverside are routed to a shared queue at midday. When walk-ins spike 11 AM-1 PM, there is no dedicated banker · so waits climb and 1 in 3 visitors leaves before being served.

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Recommended action: mirror Lakeview's dedicated-banker routing at Riverside 11 AM-1 PM. Projected wait down 8 minutes, conversion up 11 points.
Frontlion · account opening · last 7 days
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