NORTHWIND RETAIL GROUP
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Personal styling consultations · 3,040 visits · June 2026
June 2026QuarterYear
✦Frontlion AI · Insight
Harborview converts 72% of styling consultations into purchases. The network converts 63%.
Store Consultation to purchase Average wait
Harborview Best in network
72% +9 pts vs. network
6min
Midtown Booking updated
65%
12min
Northpark Booking updated
52%
17min
Harborview books the consultation before the visit and names the stylist on the booking. Its customers wait 6 minutes, the shortest in the network.
Recommended action
Offer booked consultations at Midtown and Northpark
Projected: conversion up 9 points, average wait down 5 minutes.
Apply at both stores Applied at both stores