NORTHWIND RETAIL GROUP
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⚡FRONTLION AI ACTIVE Customer record · 14 visits attributes persist per your policy retention: your rules PROFILE ENRICHED THIS VISIT REGENERATE
SC
Sam Carter Premium
Customer since 2019 · 14 visits on record · last 7 weeks ago
Recognized this visit
Visit history — every visit captured as structured data
DateIntentWaitServiceOutcome
2026-05-22Device upgrade6 min14 minUpgraded · case added
2026-04-12Order pickup4 min9 minPicked up
2026-02-28Tech support8 min22 minResolved
2026-01-15Returns5 min7 minRefunded
2025-12-03Accessory3 min6 minPurchased
Attributes that persist across visits
PrefLanguage: English
PrefChannel: SMS
TierPremium · since 2019
ConsentMarketing on · retention 24 mo
Shared with your systems
CRMsyncing…
Data warehousesyncing…
Digital channelssyncing…
Flows where your data policy allows — including zero-retention deployments.
⚡ Every visit — intent, wait, service time, outcome — captured once and shared to your CRM and warehouse, under your retention policy. DATA POLICYOPEN IN CRM