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Higher Education and Campus Services

Every student guided, every office connected.

Frontlion is the in-person service platform for higher education. Students book appointments and join lines from their phones, advisors see who is coming and why, and every student services visit becomes campus data.

Trusted by colleges and universities

  • Bowie State University Bowie State University
  • UNSW Sydney UNSW Sydney
  • Hinds Community College Hinds Community College
  • San Diego State University San Diego State University

Student Journey Intelligence

One student, every office, one record

Every visit is captured from check-in to resolution. Advising, financial aid, and the registrar see the same journey, and students stop repeating themselves.

Cross-office journey Live view

Jordan M. · Transfer credit review

Registrar
9:40 AM
Checked in by phone
Financial Aid
10:05 AM
Record shared ahead
Advising
10:25 AM
In progress
Transfer credits Follow-up: housing

Conceptual journey map · demo data

Student Experience

Students wait in the library, not the hallway

Students pick a service, hold their place, and walk over when texted. The hallway crowd becomes study time.

A link in the student portal. Join, then watch your place move in real time.

A student holds his place in line from his phone while waiting on a bench in a sunlit campus commons

Your place in line

You're 3rd

about 8 min

Place held

We'll text you when Advising is ready.

Product UI cards · demo data

Staff Readiness

Advisors see the student before the hello

Visit reason, appointment record, and prior interactions open with the name, so the meeting starts prepared instead of improvised.

Advising · Desk 2 Now serving
Maria G.

Advising · Degree audit · Desk 2

Signed in
9:41 AM, from her phone
Program
Biology, junior year
Prior visits
Financial Aid, Mar 2 · Registrar, Feb 14
Enrollment letter started ahead of arrival

Advisor console, student record crop · demo data

Campus Performance

Every office runs like your best office

Wait, volume, and outcomes by office and by week. Bottlenecks surface early, and staffing follows real student demand.

Average wait by office Northwind University · this week · demo data
Registrar
12 min
Financial Aid
18 min trending up
Advising
9 min
Bursar
14 min

Office comparison dashboard crop · demo data

Built for connected campus services

The in-person service platform behind every campus office, in your university’s brand, with one record of every visit.

2,485
student check-ins in the first 9 service days

Bowie State University

Purpose-Built

Built for how campuses serve

Five capabilities, one platform.

Illustration of connected campus service points on a coral brand field The connected campus

Appointments & Check-In

Fewer no-shows, the right advisor for each visit.

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Virtual Queuing

Join by web, QR, kiosk, or text, anywhere on campus.

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Customer Communications

Two-way SMS and WhatsApp that students actually answer.

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Associate Interface

Notes, service guides, and one-tap transfers between offices.

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Visit Intelligence

Every visit becomes campus data.

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Campus Outcomes

Outcomes campuses can measure

  • 3 weeks

    to full implementation, campus-wide

    A major public research university

  • 35,000

    students at one fully implemented university

    A major public research university

  • 540

    student peak day absorbed

    Bowie State University

Success Stories

Universities measure the difference

Higher Education interaction

Campus-wide in three weeks

How a 35,000-student public research university implemented Frontlion across its service offices.

Read the Case Study

Bowie State absorbed its peak season

One campus-wide line for student services, live for the busiest days of the year.

Read the Case Study

One platform, every campus location

A large Australian university runs its locations on Frontlion, configured in-house.

Read the Case Study

Evaluating platforms for your campus? See how Frontlion compares

See enrollment week run calm

A live walkthrough built around your offices, your services, and your peak days.