Qtrac is now Frontlion. Learn more →

Multi-Location Insights

Every location, measured the same way.

Compare service performance across your network using consistent metrics. Frontlion shows where locations differ, which patterns need attention, and where stronger operating practices can be applied.

A county services associate guides a resident through her next step at the counter of a bright, calm service hall

Northwind demo UI over a real service moment

Compare

One view across every location.

Compare wait times, service activity, demand, outcomes, and other operating measures across the network. See which locations are performing well and where closer review is needed.

Explain

Understand what is behind the difference.

Use Frontlion AI to explore patterns across locations, services, time periods, and customer feedback. Findings can be presented in plain language alongside the supporting data.

Deliver

Give each manager the view they need.

Schedule location-specific reports and digests around the measures that matter to each team. Managers receive a clear summary of recent performance, changes, and areas that may need attention.

Weekly Digest · Riverside
Monday 7:00 AM · to the Riverside manager
Watch Thursday gap, third week running
Try Shift one window to permits, Thursday 3 to 5 PM

Northwind County demo data

We really appreciate the reports. We are able to customize it, pull all kinds of data that you want, and are able to see the comments from the customers.
John Olubiyi, Master Sergeant, USAF
Associates serving residents across a government service hall, green brand overlay

Scale What Works

Learn from the locations performing best.

Compare the same services across locations to identify meaningful differences in wait times, demand, staffing, and outcomes. Use those findings to guide operating decisions across the network.

Same service, different wait
Downtown, network best6 min
Network median11 min
Riverside, widest gap23 min

Northwind County demo network, last 30 days

Scale What Works

One set of measures for every level of the organization.

Network Operations

Compare performance and prioritize where deeper review is needed.

Regional Leaders

See each location within the context of the wider network.

Location Teams

Understand local performance and how it compares with similar locations.

Analysts

Work from a consistent dataset across the organization.

Executives

See network-level performance without losing the location detail behind it.

Where The Numbers Start

Every visit contributes to the network view.

Frontlion captures service activity consistently across locations, creating the common dataset used for comparison, reporting, and analysis.

Next step

Make every location your best location.

Bring three locations and the measures you already track. We’ll show how Frontlion creates a consistent network view and helps teams identify where to look next.