Qtrac is now Frontlion.

Platform

Security and compliance your review team can verify.

Frontlion protects customer and operational data with enterprise security controls built into every deployment. Support regulatory requirements, enforce access policies, and give review teams the documentation they need to evaluate the platform.

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COMPLIANCE

Trust, backed by rigorous standards

Security, compliance, privacy, and accessibility are built into every layer of our platform.

  • SOC 2 Type II

    Certified

  • HIPAA

    Compliant

  • NIST 800-171

    Compliant

  • WCAG AA 2.1

    Compliant

Compliance

Meeting recognized security and privacy standards. • SOC 2 Type II certified • HIPAA compliant • NIST 800-171 compliant • WCAG AA 2.1 compliant

Security

Protecting your platform and customer data. • AES-256 encryption at rest • TLS 1.3 encryption in transit • Continuous monitoring & threat assessment • Automated backups and disaster recovery

Identity & Access

Ensuring only authorized users have access. • Single Sign-On (SSO)/SAML authentication • Multi-Factor Authentication (MFA) • Role-Based Access Control (RBAC)

Privacy

Helping customers maintain control of their data. • Customer data ownership • Data/PII retention & deletion controls • Privacy-by-design practices • Data Processing Addendum (DPA) available

In the Product

See the controls where they actually work.

Review security settings and activity directly in the product. What your team evaluates during the security review is reflected in the deployed platform.

Every action, attributable

Actor, action, timestamp on every event. Examiners get a complete export in minutes.

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Enforced by Default

Security controls built into every deployment.

Core protections are part of the platform from day one, not optional features added after implementation.

SSO
SAML and OIDC, enforced tenant-wide
AES-256
at rest, with TLS 1.2+ in transit
Every action
audit-logged with actor and timestamp
Masked
PII hidden outside need-to-know roles

SECURITY REVIEW

Give your review team a head start.

Frontlion provides security and compliance documentation to support enterprise evaluation and procurement.

The security review kit

  • Architecture overview
  • Data processing agreement
  • Penetration test summary
  • SOC 2 report, under NDA

Shared under NDA on request.

More of the platform

Queue Management

Join by QR, kiosk, or text; wait anywhere.

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Appointments and Check-in

Book in seconds, arrive to a match.

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Integrations

Prebuilt connectors, REST APIs, and webhooks, both directions.

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Visit Intelligence

Service, wait, and outcome becomes a record.

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Next step

Bring your security questionnaire.

We’ll provide the product detail and supporting documentation your review team needs to evaluate Frontlion.

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