Increase Revenue
Frontlion turns wait time into productive time. Customers browse, save picks, and get ready to buy while the platform holds their place in line. The wait starts selling.
A menswear retailer, 750+ stores.
How It Works
Phone, kiosk, or QR code. The line moves to the customer's pocket.
Customers browse the new collection of glasses while Frontlion holds their place. One text brings them back to the counter.
First name, last name, and reason for visit, collected up front. The associate greets a prepared customer.
Real People, Real Spaces
The line lives on their phone. The store gets their attention back.
Join the line
Current estimated wait
8 minutes
Your place in line
You are third in line
About 8 minutes
Place heldEnjoy the store. We will let you know when it is your turn.
Make the Wait Count
Mobile Monitor
Position, estimated wait, and one timely offer, minutes before they reach your associate.
Your place in line
You are third in line
Estimated wait: about 8 minutes
Members save 20% on premium lenses today
Show this screen at pickup. Valid today at Downtown Optical.
Browse While You Wait
Customers open one frame, the Devon, and read the details full screen. The associate sees every saved pick.
Place-in-Line Persistence
One conversation, by text. Customers ask for more time and the place stays theirs.
Recaptured wait time shows up as shopping time, and shopping time shows up in revenue. Measured, not modeled.
A membership warehouse retailer, 500+ clubs.
Case Studies
Wait time recaptured as shopping time, chainwide.
Read the Case Study
Transparent waits from the first branch to enterprise rollout.
Read the Case Study
Students study while they hold their place.
Read the Case StudyPlatform Capabilities
This outcome runs on Frontlion, the in-person service platform.
Increase Revenue
See it live on your services, your locations, your busiest hour. No prep needed.
Certain customer testimonials, case studies, metrics, and other historical content on this website were originally created or provided when the company operated under the Qtrac brand. In some instances, brand references and minor editorial elements have been updated to reflect the Frontlion brand. Unless otherwise indicated, these updates do not materially change the substance or intent of the original content. Frontlion is a brand of Qtrac, Inc.
