Position, estimated wait, and one timely offer, minutes before they reach your associate. Merchandisers control the slot.
A menswear retailer, 750+ stores
Wait time recaptured as shopping time, chainwide.
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Frontlion turns wait time into productive time. Customers browse, save picks, and get ready to buy while the platform holds their place in line. The wait starts selling.
Retailer ROI review; ~$41M modeled potential. A menswear retailer, 750+ stores.
How It Works
Phone, kiosk, or QR code. The line moves to the customer's pocket.
Customers shop the floor, discover categories, or step out. A text says exactly when to return.
Details and paperwork collected before service begins. Your associate greets a prepared customer, saved picks in hand.
Real People, Real Spaces
The line lives on their phone. The store gets their attention back.
Join the line
Current estimated wait
2 minutes
Your place in line
You're 3rd
about 8 min
Place heldWe'll text you when you're next.
Make the Wait Count
Mobile Monitor
Position, estimated wait, and one timely offer, minutes before they reach your associate. Merchandisers control the slot.
Browse While You Wait
Rich content tethers customers to the store. They discover categories and save picks; your associate sees every pick at handoff.
Place-in-Line Persistence
Two-way texting keeps customers posted across the floor, the lot, and next door.
Recaptured wait time shows up as shopping time, and shopping time shows up in revenue. Measured, not modeled.
A membership warehouse retailer, 500+ clubs.
Case Studies
Wait time recaptured as shopping time, chainwide.
Read the Case Study
Transparent waits from pilot to enterprise rollout.
Read the Case Study
Students study while they hold their place.
Read the Case StudyThis outcome runs on Frontlion, the in-person service platform.
Increase Revenue
See it live on your services, your locations, your busiest hour. Thirty minutes, no prep.
Certain customer testimonials, case studies, metrics, and other historical content on this website were originally created or provided when the company operated under the Qtrac brand. In some instances, brand references and minor editorial elements have been updated to reflect the Frontlion brand. Unless otherwise indicated, these updates do not materially change the substance or intent of the original content. Frontlion is a brand of Qtrac, Inc.