Frontlion Partner Program
Frontlion is the in-person service platform. Partner with us to help your customers deliver better in-person service experiences across their branches, clinics, offices, and service centers while improving operational performance.
Deployed across thousands of locations, in multiple countries.
Why partner with Frontlion
It starts with real value for the enterprises you serve. Then it becomes a durable line of business for you.
What you sell
Three capabilities your customers can feel, connected end to end, so you can pitch it with confidence.
People check in ahead, book appointments, and know where they stand. They arrive ready, and associates get context before the interaction starts.
Virtual queuing, smart routing, and real-time balancing put the right person in front of the right visitor at the right time, across every counter and location.
Every visit generates data. Frontlion AI captures what your best locations do differently, and makes that knowledge available everywhere.
Ways to partner
Pick the model that fits how you already win. You can grow from one into the next.
You introduce qualified prospects. Frontlion sells and delivers. You earn on what you bring.
You sell, implement, and support Frontlion for your customers, and own the relationship.
You embed Frontlion into larger transformation work and co-sell into shared accounts.
Every partner gets
Refer opportunities and earn a commission.
Sell alongside Frontlion and share sales and customer responsibilities.
Integrate and co-build with Frontlion, deliver implementation and customer experience consulting, and sell Frontlion under your own brand.
Partner network
Specialists who bring the platform to their markets, from courthouses and councils to campuses and branches.
Europe
Australia
Americas
Americas
Southeast Asia
Americas
At emendSys, we chose Frontlion as our strategic customer experience platform for Europe and the Middle East because it complements our services in healthcare, government, and digital transformation. Frontlion has consistently proven to be the right partner to modernize how citizens and patients are served and transform workflow efficiency. To our customers, Frontlion is about knowing.
Daniel Moussa
Chief Business Development Officer, emendSys
Recognizing the evolving needs of today's courts, Infax strategically partnered with Frontlion to expand the capabilities of the Infax Judicial Suite. By seamlessly integrating industry-leading virtual queuing and appointment scheduling into our purpose-built judicial signage and wayfinding platform, we've created a comprehensive solution that streamlines courthouse operations, enhances the experience for court staff and the public, and empowers courts to deliver a higher standard of service.
Jana Lattimore
VP of Sales, Infax Inc.
Partner Studio · Coming Soon
Tell the Studio Copilot what you need, an executive deck, a configuration blueprint, an onboarding plan. It researches the account, drafts the asset on-brand and in your language, and remembers your work.
Draft an executive deck for a 40-branch credit union evaluating Frontlion.
Who we look for
This is an invitation, not a checklist of judgment. If this sounds like you, let us talk.
You serve enterprises with physical locations, in banking, retail, healthcare, government, telecom, or higher education.
You can configure, integrate, train, and support multi-location deployments.
You have presence in markets we are growing into.
You are not tied to a competing in-person service platform.
You have a senior sponsor who wants to build something with us.
Proof and trust
Deployed across thousands of locations, in multiple countries. Built to clear enterprise review.
A Global Company
Frontlion operates internationally, with teams close to the customers and partners they serve. Our India operation, Qtrac India in Mumbai, extends support and software development across multiple time zones, so deployments stay covered around the clock.
When you partner with Frontlion, you partner with a company that already shows up in new markets, in region and across time zones.
Become a partner
Applying starts a short qualification conversation, so we can set you up the right way.
Tell us your market, your verticals, and your team.
We set up your tenant and your access.
Single sign-on gets your team in securely.
Build sales and configuration assets in Partner Studio.
A few details to start the conversation. We reply within two business days.
There are three ways to partner: Referral, Reseller, and Solution Partner. Applying starts a short qualification conversation, not instant access, so we can match you to the right engagement model.
We work out commercials together in the qualification conversation, based on the way you want to partner. We do not publish partner economics here.
Partner Studio is coming soon. Access is provisioned for each partner, and there is no public self-signup yet. Your Frontlion contact enables it when you join.
Every partner gets the partner portal, training and certification, demo and sandbox environments, sales and configuration support, and co-marketing as the relationship grows.
Frontlion is SOC 2 Type II, penetration tested, and HIPAA-ready. It ships accessibility VPATs and is cloud-native and API-first.
We look for partners who are not tied to a competing in-person service platform. We will talk through your current portfolio in the qualification conversation.
Certain customer testimonials, case studies, metrics, and other historical content on this website were originally created or provided when the company operated under the Qtrac brand. In some instances, brand references and minor editorial elements have been updated to reflect the Frontlion brand. Unless otherwise indicated, these updates do not materially change the substance or intent of the original content. Frontlion is a brand of Qtrac, Inc.
