Certain customer testimonials, case studies, metrics, and other historical content on this website were originally created or provided when the company operated under the Qtrac brand. In some instances, brand references and minor editorial elements have been updated to reflect the Frontlion brand. Unless otherwise indicated, these updates do not materially change the substance or intent of the original content. Frontlion is a brand of Qtrac, Inc.
One platform. Modular pricing. Built for your scale.
Frontlion is priced around your deployment, not a seat count: your locations, your channel mix, what you integrate, and the support you want. Build it below and see your range.
8 locations · Tier 2 · 2 modules
Plus one time deployment, $11,000 to $14,000
Six inputs shape your quote
No tier ladder to climb, no basics held back. The quote is assembled from how you actually run.
Deployment scope
Locations set your tier. Rates only step down.
Channel mix
Walk in, mobile, appointments, messaging.
Operational complexity
Simple desk or multi service floor, same platform.
Integration needs
Standard connectors included; custom work scoped.
Support model
Standard coverage ships. Priority is an add-on.
Implementation profile
One time setup, scoped to your footprint.
Build your deployment, see your range
Move through the steps. Your estimate updates on the right as you go. Figures are list based ranges; your exact quote is scoped with your team.
How many locations?
Turn on Frontlion AI
Connector opens your floor data to AI. Cockpit is a bespoke operations cockpit we build and run. Choose both and the AI Bundle applies, 15% off.
Add the modules you run
Each module carries a firm per location list rate at your tier. Toggle any one on and your estimate updates.
Term and payment
Billing is quarterly or annual. Pay annually for 10% off list, and a 36 month commitment stacks another 10%, reaching 20%.
Every deployment ships with the full platform
No starter tier with the basics locked away. One Core platform, white labeled to your brand, scoped to your footprint.
Virtual queuing
Join from a phone, kiosk, or desk. No app.
Smart routing
The right customer to the right associate.
Messaging
Status updates on channels customers already use.
Dashboards
Exec scorecard down to a single desk.
Analytics
Patterns, peaks, and staffing signal from every visit.
Rules and automation
Each site runs to its own playbook.
Display experiences
On screen calling and wayfinding for your floor.
Support foundation
Standard coverage and monitoring, every deployment.
Add exactly what you need
Every module is a per location line. Toggle it on in the estimator, or add it post launch without touching your base subscription.
Appointments
Pre booked visits blended seamlessly into the walk-in queue. No show slots auto fill. Multi service handled as one journey.
From $19 /loc/moFrontlion AI Connector
Lets your own AI agents query Frontlion floor data securely, via Model Context Protocol. Audit logged every call.
From $29 /loc/moFrontlion Custom AI Cockpit
A bespoke operations cockpit built to your exact shape and maintained by Frontlion. The build is inside the subscription.
From $49 /loc/moRich Messaging
Branded, interactive messages beyond plain SMS. Tap to confirm, tap to change service, tap to share feedback.
From $59 /loc/moAPI and Integration
Webhooks, outbound events, and two-way connectors to CRM, core banking, EHR, and your existing stack.
From $39 /loc/mo24×7 Priority Support
30 minute P1 SLA, 24/7/365. Senior engineer access, dedicated escalation path, proactive incident comms.
From $29 /loc/moFrom rates are the largest tier's list. The estimator above shows the rate at your tier.
One number for the whole network
Larger footprints move to enterprise terms: every module, every location, one annual agreement.
Talk to an expertQuestions, answered without the runaround
Can we start with just Core and add later?
Yes. Every deployment starts with the full Core platform. You add modules and Frontlion AI whenever the operation calls for it, and your per location rate follows your location count.
How does enterprise pricing work?
Above 100 locations Frontlion moves to Enterprise Unlimited, a negotiated annual model scoped to your footprint rather than a per location line. Talk to sales and we build it around your deployment.
Is there a structured way to evaluate Frontlion before buying?
Yes. The Frontlion Service Value Assessment models what modernizing your in-person service is worth against your own numbers, before you commit to anything.
What affects my quote?
Six inputs: deployment scope, channel mix, operational complexity, integration needs, support model, and implementation profile. Implementation is a separate one-time line, scoped to your footprint.
Is Frontlion software led or hardware heavy?
Software first. Most deployments run on devices you already have. Where hardware helps we scope it separately, so it never inflates your platform price.
Size the return before the spend
The Service Value Assessment puts a dollar figure on modernizing your locations. About 3 minutes.
Your inputs stay yours.