Trusted by Colleges and Universities
Bowie State University
UNSW Sydney
Hinds Community College
San Diego State University
Student Journey Intelligence
Capture each visit from check-in through resolution so advising, financial aid, the registrar, and other service teams can work from the same visit context as students move across campus services.
Jordan M. · Biology, junior year
Asked about the aid package
Enrollment verification signed
Spring course plan set
One student, three days, three offices
Student Experience
Students can join by web, QR code, or text, hold their place, and receive an update when the office is ready. They stay connected to service without waiting in a hallway.
Your place in line
You are third in line
About 8 minutes
Place heldWe will text you when Advising is ready.
Staff Readiness
See why the student is there, what they booked, and relevant prior interactions before service starts. Staff can pick up the conversation without starting over.
Advisor console, student record crop · demo data
Campus Performance
Compare wait times, volume, and service activity across offices and weeks. Leaders can see where demand is building, identify bottlenecks, and use visit data to inform staffing and service decisions.
Office comparison dashboard crop · demo data
Frontlion gives campus offices a shared platform for student arrival, communication, service, and visit intelligence while keeping the experience in the university’s brand.
Bowie State University
Purpose-Built
Connect booking, arrival, communication, frontline work, and visit intelligence through one platform.
Campus Outcomes
3 weeks
To full implementation across campus.
Major public research university
35,000
Students at one fully implemented university
Major public research university
540
Students served on a peak day.
Bowie State University
Success Stories
How a 35,000-student public research university implemented Frontlion across its service offices.
Read the Case Study
One campus-wide line for student services, live for the busiest days of the year.
Read the Case Study
A large Australian university runs multiple service locations on Frontlion and manages configuration in-house.
Read the Case StudyEvaluating platforms for your campus? See how Frontlion compares
Bring your offices, services, and busiest days. We’ll show how Frontlion connects student communication, staff workflows, and service intelligence across the campus journey.
Certain customer testimonials, case studies, metrics, and other historical content on this website were originally created or provided when the company operated under the Qtrac brand. In some instances, brand references and minor editorial elements have been updated to reflect the Frontlion brand. Unless otherwise indicated, these updates do not materially change the substance or intent of the original content. Frontlion is a brand of Qtrac, Inc.
