Qtrac is now Frontlion.

Platform

Platform Features

Three pillars. One platform. Every location. Explore the capabilities that transform in-person service.

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Improve the Experience

Queue Management

Free customers from the waiting room without losing their place in line. They join by phone, kiosk, QR code, or text-to-join.

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Improve the Experience

Appointments and Check-in

Frontlion appointment scheduling and check-in reduces no-shows and matches every visit to the right skilled associate.

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Improve the Experience

Customer Communications

Two-way customer engagement for in-person service. SMS, WhatsApp, RCS, and email, wired to the visit.

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Security and Compliance

Frontlion protects customer and operational data with enterprise security controls, role-based access, encryption, audit logs, SSO, and compliance support.

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